Returns & Exchanges
At Swiftpoint, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your return package.
- 3.Ship the Items
Drop off your package at any authorized carrier location, ensuring all original tags and documentation are included inside the box.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.